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Customer Service Representative II image - Rise Careers
Job details

Customer Service Representative II - job 1 of 2

Job Summary

A company is looking for a Member Customer Service Representative II.

Key Responsibilities
  • Provide inbound and outbound customer service, ensuring accurate information delivery and issue resolution
  • Document calls and follow up on inquiries, routing issues to the appropriate departments as needed
  • Maintain confidentiality while handling sensitive information and meet performance goals consistently
Required Qualifications
  • High School Diploma or GED (Required)
  • One (1) year of previous customer service experience (Required)
  • Experience with MS Office or other computer platforms (Required)
  • Two (2) years of college level courses or two (2) years' work experience in phone-related customer service
  • Experience in healthcare, benefits, call center, claims processing, or Facets is preferred

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 29, 2025

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