Customer Success Manager - job 1 of 11

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Establish and maintain strong relationships with strategic customers and manage the customer reference program
• Serve as the primary point of escalation for customer issues and manage account planning activities
• Identify new service opportunities and achieve sales activity and revenue goals

Required Qualifications

• Minimum of 2 years in the ERP space, preferably with NetSuite
• Bachelor's degree or equivalent work experience
• Strong experience managing NetSuite ERP projects and implementations
• General knowledge of accounting principles and terminology
• Extensive experience with NetSuite and ERP systems