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Job details

Customer Success Manager - job 10 of 50

Job Summary

A company is looking for a Customer Success Manager who will support customers and enhance their experience with the platform.

Key Responsibilities
  • Manage a portfolio of customer accounts, fostering long-term relationships to drive satisfaction and growth
  • Develop and implement strategic success plans, conducting regular business reviews to identify opportunities
  • Oversee the customer journey post-implementation, ensuring smooth product adoption and use case expansion
Required Qualifications
  • 2+ years of experience in a Customer Success or Account Management role within a B2B SaaS company
  • Experience managing a book of business with responsibility for renewals and expansions
  • Ability to think strategically while executing operational tasks related to product adoption
  • Familiarity with CRM tools like HubSpot or Salesforce and ability to interpret usage data
  • Strong relationship-building skills, with a focus on achieving beneficial outcomes for both customers and the business

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 31, 2025

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