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Job details

Customer Support Advisor

Job Summary

A company is looking for a Customer Advisor, Residential Support.

Key Responsibilities
  • Respond to inbound calls from residential customers, providing assistance on billing, orders, and service usage
  • Process payments, issue billing corrections, and assist with plan updates
  • Troubleshoot common service and connectivity issues and guide customers through account access and self-service tools
Required Qualifications
  • Basic understanding of customer account management and internet service concepts
  • Ability to multitask in a real-time support environment
  • Willingness to work flexible hours, including evenings and weekends
  • Prior experience in telecommunications, ISP, or customer care roles is preferred
  • Bilingual (Spanish/English) is a plus

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 30, 2025

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