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Job details

Customer Support Specialist - job 8 of 50

Job Summary

A company is looking for a Customer Support Representative to enhance customer satisfaction and retention.

Key Responsibilities
  • Act as the first point of contact for customers via chat, email, and phone to troubleshoot and resolve concerns
  • Educate customers on product usage and develop training materials to enhance their experience
  • Proactively track issues, report software bugs, and collaborate with the support team
Required Qualifications
  • 1-2 years of experience in a technical customer support role or similar
  • Experience with web and mobile applications for effective troubleshooting
  • Ability to learn quickly and adapt to new features and product releases
  • Resourceful approach to problem-solving and customer interaction
  • Empathetic understanding of customer needs and challenges

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

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