Digital Operations Analyst

Job Summary

A company is looking for a Digital Operations Analyst to support operational processes and enhance customer experience through digital solutions.

Key Responsibilities

• Maintain product and pricing information across various online sales channels
• Act as a liaison between business and IT for troubleshooting and issue resolution
• Monitor application performance and conduct testing to ensure quality and reliability

Required Qualifications

• 2-5 years of professional experience required
• 1-2 years of related experience in Operations, IT, Project Management, or Consulting preferred
• Bachelor's degree from an accredited college or university is preferred
• Working knowledge of content management systems (CMS) and process automation tools
• Experience with SQL querying and relational database concepts