Digital Operations Engineer

Job Summary

A company is looking for a Digital Operations Engineer to join their Product Engineering team.

Key Responsibilities

• Manage customer and technical incidents across communication channels
• Triaging, diagnosing, and resolving technical incidents while contributing to Problem Management
• Build and maintain monitoring solutions, analyze data for product improvements, and configure digital tools

Required Qualifications

• Extensive SQL knowledge and experience with complex queries
• Experience in an operational role
• Familiarity with scripting languages such as PowerShell
• Knowledge of ITIL and experience with REST API development (preferable)
• Experience with Azure DevOps / Azure Portal and C#, .Net, and Angular.js (preferable)