Engagement Specialist

Job Summary

A company is looking for an Engagement Specialist - Sales / Customer Service Rep (Remote).

Key Responsibilities

• Educate clients about career transition services and connect them to appropriate resources
• Provide timely follow-up on client inquiries and manage expectations regarding next steps
• Document engagement efforts accurately and meet established engagement KPI metrics

Required Qualifications

• High school diploma or equivalent
• Prior sales and customer service experience
• Ability to work in a fast-paced environment
• Must have a noise-free home office setup
• Computer with USB headset and wired internet connection