Engagement Specialist - job 1 of 2

Job Summary

A company is looking for an Engagement Specialist - Sales / Customer Service Rep (Remote).

Key Responsibilities

• Educate clients about career transition services and connect them to appropriate resources
• Provide timely follow-up on client inquiries and manage expectations regarding next steps
• Document engagement efforts accurately and adhere to outreach protocols

Required Qualifications

• High school diploma or equivalent
• Prior sales and customer service experience
• Ability to work in a fast-paced environment with evolving business needs
• Home office that is noise and distraction-free
• Computer with USB headset and wired Ethernet connection to PC/Laptop