Enterprise Architect, Front Office

Job Summary

A company is looking for an Enterprise Architect specializing in Front Office processes.

Key Responsibilities

• Promote and mature a platform-first strategy around customer lifecycle management capabilities
• Create and maintain technology roadmaps aligned with business objectives
• Produce high-level design documents in collaboration with Solution Architects for major projects

Required Qualifications

• Bachelor's or Master's in Computer Science or related field
• 10+ years of engineering and architecture experience in the customer relationship management domain
• Strong background in architecture methodology
• Practical experience with CRM tools, including familiarity with SugarCRM
• Knowledge of Adobe Experience Cloud tools