Fully Remote Customer Coordinator

Position Overview:
We are looking for an organized, detail-oriented, and customer-focused individual to join our team as a Fully Remote Customer Coordinator. This entry-level position involves coordinating customer inquiries, providing exceptional service, and ensuring smooth communication between customers and internal teams. If you are proactive, enjoy helping others, and want to work from home, this role is for you. No previous experience is required?training will be provided.

Key Responsibilities:
? Serve as the main point of contact for customers via phone, email, or chat
? Assist with customer inquiries regarding orders, accounts, services, and products
? Coordinate with internal departments to ensure timely resolution of customer issues
? Maintain detailed and accurate records of customer interactions and service requests
? Follow up with customers to ensure satisfaction and effective issue resolution
? Provide customers with clear instructions and support to meet their needs
? Help streamline internal processes to improve customer experience and team efficiency

Qualifications:
? High school diploma or equivalent required
? Strong verbal and written communication skills
? Excellent organizational skills and attention to detail
? Basic computer skills and the ability to navigate various digital platforms
? Ability to manage multiple tasks efficiently in a remote work setting
? Dependable with a reliable internet connection and a quiet, distraction-free workspace
? Positive attitude, self-motivated, and eager to learn

What We Offer:
? Paid training and continuous support
? Competitive hourly pay with performance incentives
? Flexible work schedule (full-time and part-time available)
? Remote work with the ability to maintain work-life balance
? Opportunities for career growth and advancement within the company

Job Type: Full-time

Pay: $59,573.00 – $76,105.00 per year

Benefits:
? Dental insurance
? Flexible schedule
? Health insurance
? Vision insurance

Shift:
? Day shift

Work Location: Remote