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Globe Life is hiring: Remote Benefits Customer Service Specialist/Benefits Repre image - Rise Careers
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Globe Life is hiring: Remote Benefits Customer Service Specialist/Benefits Repre

Assist & Support: Be the friendly voice customers turn to for help through active listening and help keep both internal and customer-facing support documentation up-to-date. Guide with Confidence: Walk customers through their options, ensuring they?re fully informed about every detail and making the best choices. Provide Work Ethics: Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement. Solve Problems: Tackle inquiries and resolve issues efficiently, always with a smile. Aim to resolve issues on the first call by being proactive and handling open customer issues and escalating when appropriate to ensure timely follow-up and satisfactory resolution. Ensure Accuracy: Help process enrollments, changes, and updates to benefit coverage. Be of service: Assist existing clients through phone and/or in person with account management, billing issues, content, and basic product application while building scalable customer-facing resources for common questions and issues. Previous experience is preferred but not required Full training from the ground up. Strong Communicator: You have a clear, friendly, and professional tone whether you?re on the phone, in email, or chat. Customer-focused: You genuinely care about helping others and ensuring their experience is positive and seamless. Detail-Oriented: You take pride in accuracy and being thorough in everything you do. Tech-Savvy: Comfortable using technology and learning new systems quickly.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 25, 2025

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