IT Configuration Specialist

Job Summary

A company is looking for an IT Configuration Specialist II.

Key Responsibilities

• Perform maintenance on EAM and ITSM platforms and suggest improvements
• Facilitate integration of systems with other enterprise applications and support customization as needed
• Participate in troubleshooting and support activities to resolve system issues and maintain documentation

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field
• 1-3 years of experience in configuring enterprise systems, especially EAM and ITSM platforms
• Strong knowledge of ITSM principles and system integration techniques
• Experience with scripting and automation (e.g., Python, PowerShell) is a plus