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IT Support Analyst image - Rise Careers
Job details

IT Support Analyst - job 3 of 6

Job Summary

A company is looking for an IT Support Analyst/Technician.

Key Responsibilities
  • Provide L1/L2 Technical Support to enterprise data systems used globally
  • Manage and monitor the support queue, ensuring issues are identified, tracked, and addressed
  • Create, maintain, and review operational processes and support documentation
Required Qualifications
  • Associate's degree or higher, preferably in IT
  • 1-2 years of industry IT support experience with similar responsibilities
  • Experience working with an IT ticketing system
  • Strong initiative and creativity with the ability to recommend process improvements
  • Ability to collaborate well and work independently with minimal supervision

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 29, 2025

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