Lead Operations Specialist for Content Moderation

About the Role

This is a leadership position where you will oversee manual content classification processes, ensuring high-quality outcomes. You will work closely with cross-functional teams to deliver training data and daily risk triage processes.
Responsibilities
• Guide teams in delivering manual classifications of various content with the highest quality.
• Ensure the delivery of training data and daily risk triage processes, as well as ad-hoc requests from product managers and clients.
• Manage cross-functional stakeholder requirements through effective communication, collaboration, and consultation with leaders in various locations.
• Scope, define, and manage the intake of new projects for your team.
Requirements
• At least 2 years’ experience as a people manager of 3 or more team members.
• 6+ years’ experience in Product Operations, Product Management, or Program Management in a tech company, ad agency, or in-house advertising function.
• Excellent stakeholder alignment, executive-facing presentation, and time-management skills.
Preferred Qualifications
• Familiarity with BigQuery, vendor management, and social media video trends.
• Experience working in Trust & Safety, especially content moderation and Machine Learning.
Benefits

The successful candidate will be eligible for bonus/commission (as applicable), equity, and benefits.