Modification Team Specialist

Job Summary

A company is looking for a Modification Team Specialist who will help clients to cancel or change their bookings.

Key Responsibilities

• Assist clients and partners with requests to cancel or change bookings
• Communicate with hotels and suppliers
• Record information in the CRM system about work done

Required Qualifications

• Knowledge of English at least at the Upper Intermediate level
• Ability to learn quickly and maintain a results-focused and stress-resistant attitude
• Multi-tasking skills
• Possession of a strong sense of empathy
• Responsibility and carefulness