Nebraska Technical Support Representative

Job Summary

A company is looking for a Remote Technical Support Representative.

Key Responsibilities

• Provide exceptional service and technical support for merchants using point of sale (POS) and credit card processing systems
• Assist with transaction details, software updates, troubleshooting, and ordering accessories
• Help merchants set up and maintain their payment processing systems

Required Qualifications

• Must reside in the state of Nebraska
• Minimum of one year of experience in a customer-facing role, preferably in financial services or technology support
• Understanding of basic financial transaction processing and payments
• Knowledge of computers, internet navigation, and web applications
• Quiet and secure home working environment free from distractions