Netflix is seeking motivated individuals for Data Entry and Call Support roles to help streamline customer service processes and ensure our subscribers receive the best possible experience. As part of this dynamic team, you will assist with data entry, handle customer inquiries, and provide support to enhance user satisfaction.
Key Responsibilities:
• Accurately input and maintain data in Netflix’s systems
• Answer customer calls and resolve inquiries in a timely and professional manner
• Provide exceptional customer service by troubleshooting issues and offering solutions
• Ensure data is organized and updated in line with company guidelines
• Collaborate with team members to resolve challenges and improve service efficiency
Requirements:
• High school diploma or equivalent
• Strong communication skills (both verbal and written)
• Proficiency in data entry and Microsoft Office Suite
• Ability to manage multiple tasks in a fast-paced environment
• Customer service experience is a plus
• Detail-oriented and able to maintain accuracy while handling large volumes of data
• Ability to work remotely, with a reliable internet connection
Benefits:
• Competitive salary
• Flexible working hours
• Work-from-home opportunities
• Access to Netflix’s content library
• A supportive and inclusive work environment
If you’re passionate about delivering excellent customer service and enjoy working with data, Netflix wants to hear from you. Join a company that celebrates innovation and creativity, and be part of the Netflix family today!
How to Apply: To apply for this exciting opportunity, Netflix Careers and submit your application online. We look forward to reviewing your application!
• High school diploma or equivalent (Bachelor’s degree preferred).
• Previous experience in customer service, preferably in the travel or airline industry.
• Strong verbal and written communication skills.
• Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and a customer-first mindset.
• Reliable internet connection and a quiet workspace free from distractions.
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