Operations Manager, Process Innovation

Job Summary

A company is looking for an Operations Manager, Process Innovation.

Key Responsibilities

• Execute initiatives for new projects, process improvements, and customer experience enhancements
• Build an expert understanding of operational and product logic driving the business
• Project manage organization-wide initiatives and manage high-priority escalations

Required Qualifications

• 3-4 years of experience in healthcare, consulting, investment banking, private equity, strategy, or a high-growth startup
• Proven experience executing complex strategic and operational initiatives
• Deep understanding of business and financial principles
• Expertise in quantitative and qualitative analysis, including building complex Excel models; SQL proficiency is a plus
• Passionate about mental health care and diversity, equity, and inclusion