(Part/Full Time Shift) Customer Service Representative- Evening & Weekends - job 2 of 3

Description

We are seeking enthusiastic and dependable Customer Service Representatives to join our team during evening and weekend shifts. This role is ideal for individuals who enjoy problem-solving, working in a fast-paced environment, and delivering exceptional customer service.

Key Responsibilities:
• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Resolve issues and provide accurate information regarding products and services.
• Maintain detailed records of customer interactions and transactions.
• Escalate complex issues to supervisors when necessary.
• Collaborate with team members to enhance the customer experience.

What We’re Looking For:
• Experience: Previous customer service or call center experience preferred, but not required.
• Skills: Strong communication skills, problem-solving abilities, and a friendly demeanor.
• Availability: Must be able to work evenings, weekends, and holidays as needed.
• Education: High school diploma or equivalent; additional education is a plus.
• Technology: Comfortable with computers and customer service software.

Why Join Us?
• Competitive hourly pay with opportunities for performance bonuses.
• Flexible scheduling options.
• Comprehensive training program to ensure your success.
• A supportive and inclusive workplace culture.
• Growth opportunities within the company.

How to Apply:
Submit your resume and a brief cover letter detailing your availability and interest in the role to [Insert Email/Website Link]. Applications will be reviewed on a rolling basis.

Join a team where your contributions make a difference. Apply today!
• High school diploma or equivalent (Bachelor’s degree preferred).
• Previous experience in customer service, preferably in the travel or airline industry.
• Strong verbal and written communication skills.
• Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and a customer-first mindset.
• Reliable internet connection and a quiet workspace free from distractions.