Patient Intake Specialist

Job Summary

A company is looking for a Patient Intake Specialist to serve as the primary point of contact for prospective patients interested in clinic services.

Key Responsibilities:

• Answer incoming calls and patient inquiries, providing clear and accurate information about the clinic and treatment options
• Guide each patient through the intake process, including collecting referrals, coordinating with providers, verifying insurance, and gathering documentation
• Document all interactions and follow-ups, tracking each patient's journey from initial inquiry to their first scheduled appointment

Qualifications:

• Experience in medical administration, patient intake, or care navigation preferred
• Sales or adjacent experience preferred
• Knowledge of basic medical insurance processes
• High level of organization and strong documentation skills
• Self-motivated and comfortable working independently in a remote environment