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Job details

Patient Operations Manager

Job Summary

A company is looking for a Patient Operations Manager who will oversee the daily operations of the customer service team to ensure efficient workflows and high customer satisfaction.

Key Responsibilities
  • Manage daily activities of scheduling agents and monitor their performance
  • Analyze customer service workflows to identify and implement process improvements
  • Act as the escalation point for complex customer issues and track key performance metrics
Required Qualifications
  • Experience in customer operations, contact center management, or healthcare administration
  • Proven team management experience in a high-volume customer service environment
  • Strong understanding of customer service tools and radiology scheduling software
  • Excellent leadership skills with a focus on coaching and developing teams
  • Strong analytical skills with a data-driven approach to decision-making

Average salary estimate

$0 / YEARLY (est.)
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$0K
$0K

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 30, 2025

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