Pennsylvania Licensed Customer Specialist

Job Summary

A company is looking for a Customer Financial Specialist Associate to work from home in Pennsylvania.

Key Responsibilities

• Provide one-stop service for patients, addressing issues related to processes and functions
• Perform accounts receivable functions, including cash collection and management of financial assistance programs
• Educate patients on billing, insurance, and regulatory issues while ensuring compliance with policies and regulations

Required Qualifications, Training, and Education

• High School Diploma or Equivalent (GED) is required
• Minimum of 1 year of related work experience is required
• Minimum of 1 year of customer service experience is preferred
• Experience in billing systems is beneficial
• Ability to work in a fast-paced call center environment