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Production Escalations Specialist image - Rise Careers
Job details

Production Escalations Specialist

Job Summary

A company is looking for a Production Escalations Specialist to support customer-facing teams in resolving escalations.

Key Responsibilities
  • Provide secondary support to customer-facing teams in escalation and bug resolution
  • Collaborate with internal teams and external contacts to document and analyze escalations
  • Maintain accurate support tickets and perform tests on production applications to troubleshoot issues
Required Qualifications
  • Some college and 1 year of related experience preferred
  • Basic knowledge of EDI transaction types preferred (X12 837D, 270/271, 835; XML; etc.)
  • Proficient in all MS Office applications and use of the internet
  • Ability to effectively manage time and prioritize tasks
  • Working knowledge of technical and procedural aspects and functions

Average salary estimate

$0 / YEARLY (est.)
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$0K
$0K

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 1, 2025

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