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Provider Experience Associate image - Rise Careers
Job details

Provider Experience Associate - job 1 of 2

Job Summary

A company is looking for a Provider Experience Associate to enhance the experience of their provider network.

Key Responsibilities
  • Respond to provider queries promptly via ZenDesk to ensure quality care delivery
  • Analyze product errors and update internal databases regarding provider and member accounts
  • Collaborate with cross-functional teams to identify and implement process improvements
Required Qualifications
  • 1-2 years of experience in a support role within technology or healthcare
  • Familiarity with help desk software and remote support tools
  • Understanding of database systems
  • Ability to manage competing priorities and handle escalations effectively
  • Proactive and comfortable working across multiple technical systems

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 29, 2025

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