Quality Program Strategist - job 1 of 2

Job Summary

A company is looking for a Lead Quality Program Strategist who will identify quality performance trends and develop strategic improvement programs.

Key Responsibilities

• Identify trends within quality data and develop programs to drive improvement
• Assist stakeholders in determining root causes of business issues and recommend solutions
• Ensure implementation of strategic programs alongside key stakeholders to enhance quality rating systems

Required Qualifications

• Bachelor's degree in Nursing, Public Health, Health Administration, Business Administration, or related field
• 5+ years of experience in healthcare quality, including STARS, QRS, and HPRS
• Lean Six Sigma or CPHQ certification preferred
• Experience leading member experience initiatives in healthcare or managed care settings
• Strong knowledge of CAHPS and HOS surveys and their impact on member satisfaction