Release Technician / Engineer Night shift – Remote

Job Title : Release Technician / Engineer Night shift
Location : Remote
Position Type : Contract
Timings – Sunday to Thursday – 8:00 pm PST to 5:00 am PST

US Citizen, Green Card, TN, GC EAD and H4 EAD only No Third-party agencies corp to corp.
Job Description:
Skills:
• Experience in R/D support tools like Marimba, SCCM
• Windows 7/10 administration level for troubleshooting the logs
• or similar tool to analyze the logs
• Experience in Scripting languages like PowerShell/Python
• PoS domain experience
• Critical/Analytical thinking
• Flexible to working during US night hours
Activities in Scope for Release & Deployment support Simphony 18.2 upgrade support activities
• Nightly Deployment Validation North America/Canada Company owned stores
• Monitoring of deployments using Marimba and perform remediation based on SOPs
• Support software deployments overnight
• Triage failures and verify that endpoints have successfully installed the software based on compliance report before store opening on following day
• Troubleshoot deployment failure issues through SOPs with by calling the stores to resolve the issue as required
• Communicate issue resolution to release and deployment teams
• Perform maintenance and system configuration support for the endpoints that are part of deployment
• Release/Deployment resources supports calling store using AWS Connect or any other tool to fix any ongoing release/deployment related issues
.