Remote Adherence Pharmacy Technician

Insight Global is seeing a Remote Certified Pharmacy Technician to support a healthcare startup client on a 6-mos contract to perm assignment. Under the supervision of a Pharmacist Team Lead and Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified using risk stratification algorithms. These interventions may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests, preparing, and mailing letters, and other assigned duties. Working hours are Monday-Friday, 9am-6pm PST.

REQUIRED SKILLS AND EXPERIENCE
• Certified Pharmacy Tech (national or state license)
• 2+ years of RETAIL pharmacy experience -Experience with high-volume (45+) outbound calls
• Familiar with Med Reconciliation calls
• Must come from a retail pharmacy or from a remote pharmacy background
• Knowledge of basic medical terminology and medication names (brand and generic)
• Excellent written and oral communication skills -Strong computer skills, including proficiency in the Microsoft 365 and Google Workspace
• A team player mindset with the ability to work independently
• Ability to work 40 hours/week (Monday-Friday until 9am-6pm Pacific Time)

NICE TO HAVE SKILLS AND EXPERIENCE
• Bilingual in Spanish and English

COMPENSATION

$18.00/hr to $21.00/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Company DescriptionInsight Global is a premier staffing agency known for its commitment to connecting top talent with leading companies across various industries. With a focus on personalized service, Insight Global ensures that both clients and candidates receive tailored solutions that meet their unique needs. The agency’s extensive network, rigorous vetting process, and dedicated support team make it a trusted partner for those seeking to advance their careers or find the perfect fit for their organizational needs. Insight Global’s reputation for excellence and its proactive approach to staffing make it an ideal choice for anyone looking to achieve their professional goals.