Remote Call Center Sales and Service Representative

Remote Call Center Sales & Service Representative – Work From Home!

Join our team as a Remote Call Center Sales & Service Representative and deliver exceptional customer service and drive sales from the comfort of your home! You’ll be the first point of contact for our customers, handling inquiries, resolving issues, and promoting our products and services. If you’re a motivated self-starter with excellent communication skills and a passion for exceeding targets, we want to hear from you!

What You’ll Do:
• Answer inbound calls and provide a top-notch customer experience.
• Identify customer needs and recommend appropriate products/services.
• Meet and exceed sales goals while maintaining high customer satisfaction.
• Resolve customer issues efficiently and professionally.

What You’ll Need:
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Willingness to learn and use sales techniques.
• Basic computer proficiency.
• Wired headset and webcam.
• 16 years of age or older.

Bonus Points:
• Call center experience.
• Sales experience.
• Prior work-from-home experience.
• Overnight or early AM availability

IMPORTANT – Technical Requirements:
• All offers are contingent on passing our technical requirements. See below.
• Reliable high-speed wired internet
• 20 Mbps download/10 Mbps upload
• <50ms latency
• <15ms jitter
• PC only. No Macs, Chromebooks, or Linux.
• Intel Core i3 3GHz+ processor
• 8GB+ RAM
• 1440×900+ resolution

Pay and Benefits:
• Starting wage: $13.70 per hour + sales commission
• Shift differential for overnight hours
• Medical/dental/vision available to full time employees
• Sick pay for all employees