Remote Healthcare Assistant - job 2 of 2

About the Role:

We are seeking a dedicated and compassionate Remote Healthcare Assistant to join our growing team. This position plays a vital role in supporting patients and clinical staff remotely by ensuring seamless communication, scheduling, documentation, and follow-up.

This is an ideal opportunity for someone who is detail-oriented, organized, and passionate about making a difference in patients’ lives—without needing to be physically on-site.

Responsibilities:
• Serve as the first point of contact for patient inquiries via phone, email, or chat
• Schedule and confirm virtual appointments
• Assist in managing patient records and updating electronic health systems
• Provide support with prescription refills, referrals, and follow-ups
• Communicate with physicians, nurses, and administrative teams
• Ensure confidentiality and compliance with healthcare regulations (e.g., HIPAA)

Qualifications:
• Previous experience in a healthcare support or administrative role is preferred
• Strong communication and interpersonal skills
• Proficient with computers and basic healthcare software (EMR/EHR systems a plus)
• Reliable internet connection and a quiet workspace
• Compassionate, patient-focused mindset

Benefits:
• Competitive hourly pay
• Fully remote work environment
• Supportive and inclusive team culture
• Opportunities for growth and development

Job Type: Full-time

Pay: $30.00 – $35.00 per hour

Expected hours: 40 per week

Benefits:
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance

Medical Specialty:
• Addiction Medicine
• Allergy & Immunology
• Anesthesiology
• Bariatrics
• Burn Care
• Cardiology
• Cath Lab
• Colorectal Surgery
• Critical & Intensive Care
• Dermatology
• Dialysis
• Dietetics
• Emergency Medicine
• Endocrinology
• Gastroenterology
• Genetics & Genomics
• Geriatrics
• Hematology
• Holistic Medicine
• Home Health
• Hospice & Palliative Medicine
• Hospital Medicine
• Hyperbaric Medicine
• Infectious Disease
• Internal Medicine
• Labor & Delivery
• Medical-Surgical
• Nephrology
• Neurology
• Nuclear Medicine
• Ob/Gyn
• Occupational Medicine
• Oncology
• Ophthalmology
• Orthopedics
• Otolaryngology
• Pain Medicine
• Pathology
• Pediatrics
• Perioperative Care
• Physical & Rehabilitation Medicine
• Plastic Surgery
• Podiatry
• Primary Care
• Psychiatry
• Pulmonology
• Radiology
• Rheumatology
• Sleep Medicine
• Sports Medicine
• Surgery
• Telemetry
• Transplant Surgery
• Trauma Medicine
• Urgent Care
• Urology
• Wound Care

Schedule:
• Monday to Friday

Work Location: Remote