Remote Trainer

Job Summary

A company is looking for a Trainer to deliver training programs and support employee development in a remote environment.

Key Responsibilities

• Deliver new hire and ongoing training focused on customer service, sales skills, and company policies
• Maintain high success rates of trainees through effective engagement and curriculum design
• Conduct ongoing refresher training and support operational needs as required

Required Qualifications

• Minimum of one year of experience instructing in an adult learning environment, preferably in contact centers or customer service
• Undergraduate degree in Instructional Design, English, or a related field
• Experience with virtual training platforms and online teaching
• Ability to work flexible shifts, including weekends
• Outgoing personality with the ability to adapt to changes quickly