Remote Weekend Dispatcher Second Shift (1:30PM-9:30PM)

About the position

This is a fully remote position, but for training purposes, our candidate must be located near the Buffalo, NY vicinity. This position requires in-person training prior to becoming fully remote. Please note that this position is for the weekends only. This is an exciting opportunity to grow with a quickly expanding facility maintenance company. Headquartered out of Buffalo, we now cover the New York, Pennsylvania, West Virginia, Georgia, and Florida markets. We have existing relationships with several major national retail chains, and therefore all of the work is commercial in nature. We seek candidates who truly enjoy working in this field and those that possess attention to detail, time management, and take pride in their work. One year of dispatching experience is preferred. Dispatching will involve communication with numerous technicians across multiple states, so this position requires a natural ability to adapt and troubleshoot in a fast-paced environment. In addition to dispatching, this position will also require you to answer and direct customer phone calls and emails, and to update clients on work status.

Responsibilities
• Communicate with technicians across multiple states for dispatching purposes.
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• Answer and direct customer phone calls and emails.
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• Update clients on work status.
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• Manage dispatching tasks in a fast-paced environment.

Requirements
• One year of dispatching experience preferred.
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• Strong attention to detail.
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• Very strong organizational skills with the ability to multi-task.
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• Proficiency in MS Office and QuickBooks.
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• Proven experience as an administrative assistant.

Nice-to-haves

Benefits
• Full-time position
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• Remote work after training
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• Competitive pay starting at $17.50 per hour