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Job details

Renewals Specialist - job 1 of 2

Job Summary

A company is looking for a Renewals Specialist responsible for customer retention through effective billing strategies and collaboration.

Key Responsibilities
  • Manage the renewal process from quoting to order processing while adhering to Customer Operations SLAs
  • Proactively provide renewal proposals and communicate changes in Annual Recurring Revenue (ARR)
  • Maintain accurate customer data in CRM systems and assist with customer inquiries regarding renewals and billing
Required Qualifications
  • Minimum two years of customer service experience or equivalent education and experience
  • Basic skills in Microsoft Office products, including Outlook, Word, PowerPoint, and Excel
  • Ability to calculate pricing, including margins, discounts, and increases
  • Detail-oriented, self-motivated, and able to manage multiple tasks effectively
  • Basic knowledge of internal reporting tools such as CRM systems and Power BI

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

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