Resident Advocate – PartTime – The Bridge Over Troubled Waters – Pasadena, TX

Job title: Resident Advocate – PartTime

Company: The Bridge Over Troubled Waters

Job description: Job description

Resident Advocate Non-Exempt Shelter Services

Schedule: Saturday & Sunday, 7:00pm-7:00am

The Resident Advocate provides direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness. Provide direct services by conducting initial intake of residents, provide orientation to educate resident about emergency shelter guidelines, services available, make room assignment; supervise residents to ensure compliance with shelter guidelines and maintain overall safety while providing quality client services. Prepare documentation of services provided in compliance with grants using clear and concise narratives; and maintain statistical records for files as assigned; update daily house census and log report each shift to keep peers abreast of resident’s status. Provide assistance to Food Services staff by conducting daily meal counts on all residents attending meals. Oversee the residents during meal time to ensure safety and cleanliness. Answer 24-hour hotline, LIVEchat and text to provide telephone assessments to include safety planning, crisis intervention, information and referrals. Update and assist with overseeing the HCDV shelter bed database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Conduct routine walk through of facility to monitor, and assist with the cleanliness of the shelter to help ensure resident safety; and compliance with shelter guidelines. Provide orientation to volunteers and new staff as designated.

High School Diploma/GED; Bachelor’s degree is highly desired. Two years’ experience providing direct care in social services or residential setting with at-risk clientele. Bilingual highly desired, not required. Possess a valid driver’s license, automobile insurance; and submit Motor Vehicle Report. Must pass criminal background check and drug screening. Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.

Salary – $16.67 hourly / $31,200 annual

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Location: Pasadena, TX

Job date: Mon, 29 Aug 2022 05:40:26 GMT

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