Retail Team Leader

Retail Team Leader

Job Summary of Retail Team Leader:

Responsible for overseeing teams within brick-and-mortar stores to drive sales, nurture brand loyalty, and provide exceptional customer service. This role involves managing recruitment processes, developing talent, and executing store strategies while being held accountable for financial performance. Establishes and cultivates a high-performing, independent team that is dedicated to accomplishing goals and supporting brand initiatives.

Job Duties and Responsibilities of Retail Team Leader:
• Use every tool and resource at your disposal to bring in, engage, and retain exceptional staff.
• Nurture potential leaders by offering mentorship to internal staff and expanding professional networks to identify external successors for succession strategies.
• Ensure the maintenance of a high-caliber, inclusive team by utilizing successful approaches in hiring, nurturing, and motivating.
• Ensure transparent communication of targets and oversee advancements through relevant business measures.
• Offer coaching and mentoring to staff to drive the accomplishment of store and corporate objectives.
• Appraise performance levels and implement ongoing feedback or measures consistent with performance benchmarks.
• Exhibit and encourage exceptional behaviors in customer service.
• Motivate team members to cultivate brand allegiance and create a positive retail environment.
• Act as a beacon for upholding top-notch standards and protecting the brand’s integrity.
• Coordinate store scheduling efficiently to optimize workforce allocation, meet operational needs, and monitor payroll budgeting.
• Instruct the workforce on standard operating procedures to ensure they consistently comply with them.
• Coordinate and execute floor designs aligned with brand criteria, fostering teamwork and imagination.
• Drive sales growth and enhance the shopping journey for customers through the Leader on Duty (LOD) initiative.
• Manage the way products are showcased, signs are displayed, and visual presentation is executed in accordance with company expectations.
• Maintain the integrity of business assets by upholding Loss Prevention procedures.

Qualifications and Experience of Retail Team Leader:
• The minimum educational requirement is a high school diploma or its comparable alternative, while holding a Bachelor’s degree is desirable.
• Extensive background in managing specialty retail outlets for over five years, dealing with similar volumes of customers and sales.
• Strong leadership is evident in the way it engages customers, nurtures talent, designs visual displays, and manages store operations.
• Proven capability in utilizing a strategic mindset to pick successful team members.
• Demonstrating strong communication, facilitation, and presentation skills.
• Proficiency in motivating, coaching, and inspiring team members at every organizational level.
• Skill in understanding financial documentation and utilizing the information for decision-making in business operations.
• Extensive awareness of the landscape of the retail market.
• Adept at strategizing and implementing operational initiatives.
• Adaptable to evolving priorities and proficient at thriving in a variable environment.
• Demonstrates strong capabilities in time handling and organizational proficiency.
• Shows financial acumen and proficiency in Microsoft Office tools.
• Eagerness to understand and adjust to internal software and processes.
• Ready to work at different times, such as evenings and weekends.
• Able to navigate the sales floor and storage facilities, operate ladders, and handle objects weighing up to 50 lbs.

Benefits of Retail Team Leader:
• Coverage options for health, dental, and vision insurance are provided.
• A 401(k) program with an added benefit where the employer contributes a matching amount is called a 401(k) with employer match.
• Compensation for time not at work, national holidays, and individual absence.
• Programs designed to support the development and progression of individuals in their careers.
• Employee discounts and initiatives for employee wellness.

About Company:

The Children’s Place is a well-known provider of children’s clothing, celebrated for its high-quality products, reasonable prices, and stylish offerings. The company fosters an inclusive and high-achieving work environment that enables team members to deliver results, demonstrate integrity, and have a positive impact. Diversity, creativity, and teamwork are integral to our core principles as we expand and cater to families in various communities.