Salesforce Support Analyst

Job Summary

A company is looking for an Associate Support Analyst, Salesforce.

Key Responsibilities

• Provide technical support company-wide for Salesforce and integrated tools
• Troubleshoot common issues and guide users through corrective steps
• Collaborate with product teams on system issues and support user management

Required Qualifications

• Certified Salesforce Administrator
• Hands-on experience with Sales Cloud and Service Cloud
• Ability to collaborate virtually
• Customer service mindset
• Knowledge of new technologies and system updates