Senior Customer Success Manager - job 3 of 26

Job Summary

A company is looking for a Senior Manager, Customer Success.

Key Responsibilities

• Develop and maintain relationships with clients, acting as a trusted advisor
• Ensure contractual commitments are met and create action plans for any shortfalls
• Monitor performance data and collaborate with teams to drive improvements

Required Qualifications

• Prior experience in a client-facing customer success or consulting role
• Advanced analytical skills, including statistics and finance
• Proficiency in Excel, PowerPoint, and Word
• Ability to communicate data-driven suggestions effectively
• Experience working with diverse, cross-functional international teams