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Job details

Senior Customer Success Manager - job 11 of 24

Job Summary

A company is looking for a Senior Customer Success Manager - Public Sector.

Key Responsibilities
  • Develop trusted-advisor relationships with Public Sector accounts to drive success and ROI
  • Analyze customer usage and account health to identify opportunities for up-selling and reduce churn
  • Project manage complex plans and engage with subject matter experts to address account concerns


Required Qualifications
  • 3 years of customer-facing support experience in the software industry
  • 3 years of litigation support experience, preferably as a Relativity Administrator
  • Expertise in managing key accounts in a customer-facing role
  • Experience in the software technology sector
  • Proven success in independently managing complex projects

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

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