Senior Fraud Operations Engineer

Job Summary

A company is looking for a Senior Fraud Operations Engineer, Voice Fraud.

Key Responsibilities

• Lead the deployment and optimization of voice-fraud detection systems and algorithms
• Design analytic dashboards and automated alerts for call-pattern anomalies
• Collaborate with internal teams for fraud investigations and produce intelligence briefs

Required Qualifications

• 5+ years in fraud operations, security engineering, or related roles, with 2+ years in voice-fraud or IVR/CCaaS security
• Hands-on experience with enterprise voice-risk platforms and deepfake detection
• Proficiency with RESTful APIs and scripting languages like Python or JavaScript
• Experience with SOAR playbooks and maintaining SIEM/SOAR integrations
• Understanding of telephony protocols and call-leg forensic analysis