Senior Manager, Client Experience

Job Summary

A company is looking for a Senior Manager, CXO (Transfers).

Key Responsibilities

• Lead the Transfers team to ensure fast and efficient money movement experiences for clients
• Collaborate with cross-functional teams to improve processes and client experiences
• Utilize data-driven insights to prioritize improvements and make informed decisions

Required Qualifications

• Bachelor's degree in Business, Engineering, or a related field
• 7+ years of experience in strategy, operations, product management, or client experience in Tech or financial services
• Proven experience in leading, coaching, and empowering teams
• Strong analytical and prioritization skills
• Ability to identify and implement process improvements effectively