Senior Technical Support Engineer - job 2 of 2

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities

• Provide advanced technical support and troubleshooting for Azure Operator Nexus and related systems
• Analyze complex issues, collaborate with cross-functional teams, and document best practices for enhanced support delivery
• Assist in developing readiness programs and contribute to product improvements through feedback and automation tools

Required Qualifications

• Bachelor's degree in Computer Science, IT, or related field AND 5+ years of relevant experience, or 7+ years of equivalent experience
• Understanding of Azure Kubernetes Service (AKS) and hybrid cloud platforms
• Experience with Linux system administration and troubleshooting
• Ability to meet security screening requirements as specified
• Familiarity with Azure services and API management for hybrid cloud platforms