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Job details

Service Delivery Manager - job 3 of 10

Job Summary

A company is looking for a Service Delivery Manager to oversee client integrations and support teams.

Key Responsibilities
  • Manage new client integrations and maintain communication with support teams and clients
  • Ensure support processes meet company and client standards, and assist in improving customer support experiences
  • Monitor service quality, team discipline, and maintain internal documentation and compliance
Required Qualifications
  • Fluent in English (C1-C2 levels)
  • 1+ years of experience in a similar position with proven team management experience
  • Familiarity with customer support platforms and analytics dashboards
  • Knowledge of Key Performance Indicators and SLAs in customer support
  • Experience with time management platforms and cross-departmental projects

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 24, 2025

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