Conduct research analysis to extract service data and create insights and design opportunities
Lead stakeholders through service design workshops and independently scope activities and deliverables
Create high-fidelity service prototypes and effectively communicate strategic opportunities to senior leaders
Required Qualifications
6+ years of progressive design experience
Bachelor's degree in Design, HCI, Engineering, or equivalent discipline
Strong business and financial services acumen
Experience with human-centered frameworks and workshop facilitation
Ability to connect processes and activities across business areas
Average salary estimate
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