South Dakota Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customer inquiries and build trust with clients.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports with empathy and care

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles: Property & Casualty license (opportunity to gain it during training)
• Ability to multitask and navigate multiple computer systems
• Customer service experience is preferred
• Must have a designated workspace free from noise and distractions