Technical Content Strategist

Job Summary

A company is looking for a Technical Content Strategist.

Key Responsibilities

• Craft technical user guides and documentation for various customer use cases to enhance product adoption and implementation
• Develop templates and resources to assist customers in integrating Dropbox into their business applications
• Collaborate with cross-functional teams to create content that effectively communicates the technical aspects of Dropbox's product suite

Required Qualifications

• Bachelor's degree in technical documentation, computer science, journalism, or English, with relevant experience in B2B SaaS content development
• 3+ years of experience in technical marketing, documentation, or engineering within the AI, cloud, or file sharing sectors
• Ability to simplify complex technical concepts for diverse audiences
• Experience with content enablement tools like Highspot, AEM, or LMS platforms
• Strong customer focus, with a proactive approach to enhancing user experiences with technology