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Job details

Technical Support Representative - job 3 of 18

Job Summary

A company is looking for a Technical Support Representative - Remote.

Key Responsibilities
  • Provide phone, email, and chat-based technical support to customers in a fast-paced environment
  • Develop solutions to improve customer satisfaction and create lifelong promoters of the brand
  • Assist customers with billing, invoice, and account issues while striving for first contact resolution
Required Qualifications
  • Experience in a customer-facing, service-oriented role, preferably in technical support
  • Strong aptitude for web, eCommerce, and hosting technologies
  • Ability to utilize self-service resources to find solutions effectively
  • Basic understanding of web languages (HTML, CSS, Javascript, etc.) is preferred
  • Willingness to work various schedules, including evenings and weekends

Average salary estimate

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$0K
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TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 31, 2025

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