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Technical Support Specialist - job 2 of 14
Job Summary
A company is looking for a K12 Onboarding and Rostering Technical Support Specialist.
Key Responsibilities
- Provide technical support to customers via email, phone, and video conferences
- Assist with account creation, access, and troubleshooting user account challenges
- Proactively identify and recommend solutions for potential platform challenges
Required Qualifications
- 1 year of experience in a technical support desk position
- Backend experience with Learning Management Systems (LMS)
- Familiarity with EdTech software and user onboarding processes
- Strong technical writing skills
- Advanced skills in Microsoft Excel
Average salary estimate
$0
/ YEARLY (est.)
min
max
$0K
$0K
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LOCATION
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 20, 2025
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