Temporary Retail Assistant, Cornell Retail Services

Students are not eligible to apply for this position. For student worker positions, please visit: https://studentemployment.cornell.edu/jobs/find-a-student-job Looking to explore the world of retail and grow your career? Come join our team! Cornell Retail Services is currently hiring part-time/casual staff (19 hours per week or less) for the following areas and locations: Sales (Ithaca Campus & Downtown Ithaca Location) Technology Textbooks Inventory/Order Fulfillment The Cornell Store is a dynamic hub of the Cornell University campus and a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni, and visitors. The Cornell Store is a high-volume, multi-channel retail operation that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results. Cornell Retail Services is in search of individuals who are dependable, motivated, and enjoy working in a team environment. Hire Rate: Starting at $17.00 /hour Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be required All positions are part-time casual (19 hours per week or less), non-benefits eligible. Posting is for multiple positions across Retail Services with various schedules. Applications will be reviewed on a rolling basis. General Responsibilities Sales and Service- Greeting and welcoming customers and guests, demonstrating “active selling”, providing product information and guidance, and ensuring a high-quality customer service experience Visual Merchandising- Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitor assigned areas for product restocking and recovery Point of Sale Support- Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures Inventory & Order Fulfillment Support- Help receive and process incoming merchandise and assist with special orders and store-to-store shipping requests; possibly handling seasonal perishable goods. Customer Care- Support the digital and in-store shopping experience through assisting with responding to customer inquiries We value your ability to: Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer’s needs Greet and welcome customers into the department Work successfully as part of a team Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs. Demonstrate excellent communication skills Qualifications: Must have a pleasant personality, excellent customer service skills, and enjoy working with the public. Moderate computer/systems competency Excellent oral and written communication skills Ability to occasionally climb ladders Ability to lift and/or move up to 50 pounds as needed Ability to stand for long periods of time Prior retail sales experience is helpful but not required. No relocation assistance is provided for this position. Visa sponsorship is not available for this position University Job Title: Temporary Retail Assistant Job Family: Temporary Auxiliary Services Level: No Grade – Hourly Pay Rate Type: Hourly Pay Range: Refer to Posting Language Remote Option Availability: Onsite Company: Contact Name: Shawn Ruebel Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. 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Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university’s mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell’s far-flung global presence includes the medical college’s campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City. We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including employee wellness, workshops, childcare and adoption assistance, parental leave and flexible work options.