Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Tier 2 Help Desk Specialist image - Rise Careers
Job details

Tier 2 Help Desk Specialist

Job Summary

A company is looking for a Tier 2 Help Desk Specialist to support its remote workforce and maintain secure IT operations.

Key Responsibilities:
  • Respond to support requests with effective troubleshooting across various platforms
  • Diagnose and resolve hardware, software, and network issues in macOS and Windows environments
  • Manage account provisioning, compliance monitoring, and contribute to knowledge bases and documentation


Required Qualifications:
  • 2+ years of experience in a Tier 2 IT Support or related technical role
  • Proficiency with Google Workspace, Okta, Slack, and IT ticketing systems
  • Experience supporting macOS and Windows environments
  • Familiarity with endpoint security standards and compliance monitoring
  • Ability to securely handle and ship company equipment from home

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 5 days ago
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
Posted 5 days ago
Photo of the Rise User
Posted 13 days ago
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
Remote Jobs Hybrid No location specified
Posted 19 hours ago
Photo of the Rise User
Remote Jobs Remote No location specified
Posted 8 days ago
Photo of the Rise User
Posted 14 days ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!