Virtual Compliance Support Specialist - job 1 of 2

Overview
Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Mercalis helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives.

Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that, eliminate barriers for patients, and increase patient access to life altering medications.

As a Virtual Compliance Support Specialist, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.

Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that eliminate barriers for patients and increase patient access to life altering medications.

We build personal, partner relationships with our clients by utilizing a consultative approach to solving brand challenges. The Virtual Compliance Support Specialist will assist the Area Sales Manager (ASM) in a support role through engaging in key activities including CRM, reporting and administrative tasks. The Virtual Compliance Support Specialist will also engage in activities that will assist in personal/professional development. The Virtual Compliance Support Specialist will work remotely and will have all technical equipment supplied.

This position is a part-time role reporting to the Sr. Area Sales Manager (ASM) assigned to the projects. .

Responsibilities
• A key objective will be working with the ASM to ensure Program Compliance by completing daily collating and verification of incoming Virtual Clinical Discussion Trackers.
• Provide regular CRM account and contact maintenance to ensure all key data elements are captured to ensure accurate metric reporting.
• Regularly run, format and provide program reports to management.
• Monitor complaint template communication with healthcare providers on a regular basis.
• Create and maintain a positive impression with the VE team, management and other Mercalis personnel.
• Manage effectively in uncertain and ambiguous situations.
• Attend all necessary meetings.
• Be a self-directed, resilient, decision maker who faces each task with optimism and is results oriented.
• Consistently demonstrate a drive to succeed both individually and as part of a highly successful team.
• Accountable and reliable with strong integrity.
• Flexible and open to continuously learning.
• Self-motivated with a sense of purpose, passion, and persistence.
• Be availalbe to work a minimum of 4 days a week
• Utilize Mercalis’ leadership competencies as the driving force behind the team’s success
• On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
• Ensure all SOPs are followed with consistency
• Conducts miscellaneous tasks or projects as assigned

Qualifications
• Experience with CRM system platforms: preferably sales force.
• Strong technology skills.
• Proficient working with Microsoft Office products: focus on Excel and PowerPoint.
• Highly detail-oriented and organized.
• Strong time management and prioritization skills.
• Ability to work independently and as part of a team.
• Excellent interpersonal communication skills, verbal, written and digitally.
• Ability to resolve conflicting situations.
• High energy, collaborator with a positive attitude.
• Flexibility.

Job Type: Part-time

Pay: $22.00 – $25.00 per hour

Expected hours: 20 per week

Benefits:
• 401(k)

Schedule:
• Day shift

Work Location: Remote